Privacy policy

At Floritar, we value your privacy. This Privacy Policy describes the types of information we collect, how it is used, and how it is protected in accordance with the European Union General Data Protection Regulation 2016/679 (GDPR).

Floritar (“we”, “us”, or “Floritar”) has created this Privacy Policy to demonstrate our strong commitment to protecting your privacy. The following outlines our information collection, use, and disclosure practices solely for the website (“Site”) located at www.floritar.com (“Website”). By using or visiting the Site, you agree to the terms of this Privacy Policy.

Data Protection Rights under the General Data Protection Regulation (GDPR)

Data Controller

Tmi Floritar / Üvi Adamson
Caloniuksenkatu 3 A 4
00100 Helsinki, Finland
info@floritar.fi

Contact Person for Register Matters

Üvi Adamson
info@floritar.fi

Register Name:

Floritar Online Store Customer Register

Purpose and Legal Basis for Processing Personal Data

We collect and process your personal data only with your consent and to the extent necessary to fulfill orders when you purchase products, as well as to the extent necessary for our legitimate interests in providing our products and services, improving our online services, performing analytics, and delivering relevant advertising.

Your Rights Regarding Your Personal Data

GDPR requires us to inform our users of certain specific rights:

  • the right to object to the processing of personal data on legitimate grounds;
  • the right to request copies of your personal data held by us in a structured, commonly used, and machine-readable format and/or request that we transfer this data to another service provider (where technically feasible);
  • the right to request that we erase or block your personal data without undue delay; and
  • the right to lodge a complaint with a supervisory authority.

Withdrawal of Consent

If you wish to withdraw your consent to the processing of your personal data, please contact us at info@floritar.fi. Please note that if you withdraw your consent, we may not be able to provide or continue providing certain services or marketing communications to you.

Objections and Requests for Copies

If, under applicable law, you wish to object to the processing of your personal data on legitimate grounds or request copies of your personal data held by us in a structured, commonly used, and machine-readable format and/or request that we transfer this data to another service provider (where technically feasible), please contact us at info@floritar.fi.

Requests for Deletion

If you wish to request that we delete your personal data, please contact us at info@floritar.fi. We will promptly send you a response to ensure that the request was not made accidentally. We will respond to your request for deletion within one month of receiving your confirmation.

Filing Complaints

You have the right to lodge a complaint with the supervisory authority in your country regarding our data collection and processing practices.

Personally Identifiable Information (PII) and Non-Personal Information (Non-PII)

To use some of our services on the Site, you may choose to upload or we may ask you to provide certain personally identifiable information (“PII”) that may be used to contact or identify you. Personally identifiable information may include:

  • Contact information, including name, postal address, telephone number, and email address
  • Purchase information, including credit card number, billing and/or shipping information

We collect personal data from you when you choose to participate in our offers and programs or otherwise provide information directly to us, including when you register with us, purchase products, review products, participate in our interactive features (forms, contests, sweepstakes, etc.), or otherwise interact with us on the Site.

In addition, we may also collect non-personal information (“Non-PII”), such as IP addresses (which identify your device), viewed pages, computer type, screen resolution, operating system version, internet browser type and version, information collected through cookies, pixel tags, web beacons, and other technologies, as well as other information. Because non-personal information does not personally identify you, we may collect, use, and disclose it for any purpose.

Use of Personal Data

We use your personal data to process and fulfill your orders, contact you regarding our products and services, and allow you to use our Site, communicate, and interact with others on our Site, including our product review system. This may include sharing information with third parties such as website maintenance providers, data analytics providers, payment processors, order fulfillment providers, IT services, customer service providers, email delivery services, and/or credit card processors. These third parties may have access to personal data only to the extent necessary to perform their duties and may not use it for other purposes. We never sell your personal data to any third party not affiliated with Floritar without your consent, except in connection with the sale or merger of Floritar or the division responsible for such services.

We may disclose your personal data if we believe it is necessary or appropriate:
(a) under applicable law, including laws outside your country of residence;
(b) to comply with legal process;
(c) to respond to requests from public and government authorities, including authorities outside your country of residence;
(d) to enforce our Terms of Use;
(e) to protect our operations or those of any affiliates;
(f) to protect our rights, privacy, safety, or property and/or those of our affiliates, you, or others; and
(g) to allow us to pursue available remedies or limit damages that we may sustain.

Transfer of Data Outside the European Union or European Economic Area

Your personal data and non-personal information (collectively “Personal Data”) will not be transferred outside the European Union or the European Economic Area.

Email and Telephone Communications

If you receive an unsolicited email from us, you may use the unsubscribe link at the bottom of the email to opt out of receiving future emails. We will process your request within a reasonable period after receiving it. Please note that you will continue to receive transaction-related emails regarding products or services you have ordered. We may also contact you periodically by phone regarding customer service inquiries related to your orders.

Cookies

“Cookies” are pieces of information that a website may place on your computer to facilitate and improve your communication and interaction with that website. We may use cookies to personalize your visit to the Site and for other purposes to make your visit more convenient or to improve our services. Cookies may, for example, allow us to determine which advertisements or offers are most likely to interest you based on your interests, preferences, location, or demographic information. Cookies also allow us to track products you add to your shopping cart. Many websites use cookies for these purposes.

There are several types of cookies:

Strictly Necessary Cookies

These are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site.

Analytical/Performance Cookies

These allow us to recognize and count the number of visitors to our Site and see how visitors move around the Site. This helps us improve how the Site works, for example by ensuring users can easily find what they are looking for.

Functional Cookies

These improve the functional performance of our Site and make it easier to use. Such cookies are used, for example, to remember that you have previously visited the Site and requested to remain logged in.

Targeting Cookies

These record your visit to our Site, the pages you have visited, and the links you have followed. We use this information to make advertising displayed on the Site more relevant to your interests.

You can block or restrict the placement of cookies on your computer or remove them from your browser by adjusting your browser settings. You may still use our website, but this may interfere with some of its functionality. We do not use cookies to retrieve personally identifiable information from your computer for purposes unrelated to the Site or your interaction with the Site.

You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please note that if you disable cookies, this will limit the service we are able to provide to you and may affect your user experience.

We may update our cookie policy from time to time. Any such changes will be posted on this page.

Website Analytics

We may work with third-party service providers who use the technologies described in this section to perform website analytics, helping us track and understand how visitors use our Site.

Social Networks and Interactive Tools

Certain features of our Site may allow you to interact with us and others. These may include blogs, discussion boards, messaging functions, and community profile creation. When using these features, you should be aware that any information you submit, including your name, location, and email address, may be publicly available to others. We are not responsible for any information you choose to submit through these interactive features, and we strongly encourage you not to disclose any sensitive personal information (such as health or credit card information) through these features. If you use these features, your personal data may remain on the Site even after you stop using the Site.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security

The security of your personal data is extremely important to us. Any data file containing your personal data is confidential and appropriately protected from unauthorized access (firewalls and other technical measures). Only individuals whose duties require processing personal data contained in the file have access to it and are subject to appropriate confidentiality obligations. Access to the data file is protected with personal usernames and passwords. The data file is stored only electronically, and any occasional paper copies are destroyed without delay.

However, due to the nature of the internet, we cannot guarantee that communications between you and Floritar or information stored on the Site or our servers will be completely secure from unauthorized access by third parties such as hackers, and your use of the Website indicates your acceptance of this risk. We have implemented reasonable physical, electronic, and administrative procedures to safeguard the information we collect. Only employees who need access to your information to perform their job duties are authorized to access your personal data. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of any account you may have with us has been compromised), please notify us immediately by contacting us as described in the Contact Information section.

Data Retention and Disposal

Data files containing your personal data are retained for the duration of the customer relationship. However, information related to orders, invoicing, and payments is securely retained for accounting purposes. Unnecessary data is destroyed in accordance with applicable law.

Communication with Floritar

By providing your email address to Floritar, you expressly consent to receiving emails from us. We may use email to communicate with you, send information you have requested, or send information about our products or services. If you receive an unsolicited email from us, you may simply reply and request not to receive future emails. We also provide you with the opportunity to completely remove your personal data from our active user list. All unsubscribe or opt-out requests should be sent to us at info@floritar.fi, and we will process your request within a reasonable time after receiving it. For privacy-related questions or concerns, you may contact us at: info@floritar.fi

Changes to This Policy

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time by posting the updated policy here. Your continued use of the Site following the posting of changes to this policy means that you accept those changes. If you are concerned about possible changes to our Privacy Policy, you should review the updated version each time you use the Site. You are also encouraged to review this Privacy Policy regularly for any changes. Changes to this Privacy Policy become effective when posted on this page.

Last updated May 22, 2026